We read the privacy policies of Skype, Meet, and Webex: 10 ways videoconferencing systems can…
Update, May 12, 2020. In response to this work, Cisco has made some improvements related to transparency. Read about the details. End update. The...
Blog Posts
Found 208 posts
Virtual Workshops on Digital Privacy and Security for Video Conferencing
At Consumer Reports we’ve been busy reporting on the video conferencing tools you’re using, so we can hold companies accountable to...
Video Conferencing Security in the time of COVID-19
In a time of physical distancing, many of us are turning to digital tools to keep us socially connected. From the burrows of our homes we have been...
Lab notes: April 2020
These have been difficult and uncertain times for everyone. We hope you and your loved ones are doing well and staying safe. Our mission at the...
Lab notes: March 2020
It’s almost spring! Time flies. Here’s what we’ve been working on: Calling all public interest tech researchers: we are now accepting...
Companies are not taking CCPA seriously—the attorney general needs to act
California consumers had a lot to celebrate on January 1 when the California Consumer Privacy Act (CCPA), the landmark online privacy law, finally...
Coming soon: an open call for non-resident technologist fellows
UPDATE: we are accepting applications through March 28th UPDATE 2: to give applicants more time during the disruptions from COVID-19, we are...
We’re hiring! Come join the Digital Lab at Consumer Reports.
The Digital Lab at Consumer Reports launched earlier this year. We work to advance consumer power and digital rights. And we’re hiring! With your...
Research
2024
Data Defense, Evaluating People-Search Site Removal Services
CR Vulnerability Disclosures, Video Doorbells
2023
Who Shares Your Information with Facebook? Sampling the Surveillance Economy in 2023
P2P Payment Apps: A Case Study for a Digital Finance Standard
2022
Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
2021
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps
2000
California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Collecting #Receipts: Food Delivery Apps & Fee Transparency
White Papers
2023
2023 Consumer Cyber Readiness
A Raw Deal for US Consumers: Online platforms will make changes to better serve European Consumers but not US Consumers
Future of Memory Safety: Challenges and Recommendations
2022
Consumer Cyber Readiness
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
2021
The Case for Fair Market Rules for the Largest Online Platforms
2020
Platform Perceptions: Consumer Attitudes on Competition and Fairness in Online Platforms
Privacy Front and Center
2000
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019
Survey Data
2019
Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey
2018
Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey
2017
Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey
2015
