Innovation Blog - Page 2 of 21 - Innovation at Consumer Reports

Found 208 posts

Survey: Majority of Americans are Uncomfortable with AI in Employment, Housing, Healthcare Decisions

Artificial intelligence and algorithms are increasingly being used to help make important decisions about your life. Some landlords use algorithmic...

Grace Gedye

July 25, 2024

Students at Carnegie Mellon University Enhance AI Interactions Through User Trust

Editor’s note: this is a guest post from students in the Master of Human-Computer Interaction (MHCI) program at Carnegie Mellon University,...

Mikayla Alsopp

July 12, 2024

A Responsible Approach to Generative AI Development: It’s Evaluation-Driven

This June we launched an invite-only beta of AskCR, a new experimental product that answers CR members questions in a naturalistic way, using...

Sarah Luger

July 12, 2024

Why Are We Experimenting with Generative AI?

Today we launched an invite-only beta of AskCR, an experimental chatbot that helps people get to CR’s trusted information faster. We imagine some...

Ben Moskowitz

June 17, 2024

Introducing the AskCR Beta

Today we are launching AskCR, an experimental chatbot that helps people get to CR’s trusted information faster. True to its name, you can...

Ginny Fahs

June 17, 2024

Photoshop of Horrors

Over the past few weeks, complaints about Adobe’s new policy terms have exploded online, with many users of Photoshop and other Adobe tools...

Steve Blair

June 15, 2024

Students at Carnegie Mellon University Identify a New Customer Service Paradigm

Editor’s note: this is a guest post from students in the Master of Human-Computer Interaction (MHCI) program at Carnegie Mellon University,...

Peiwen Huang

June 14, 2024

How to Kill a Smart Device: Spotify Car Thing Post Mortem

Last week owners of the $90 Spotify Car Thing music player received notice that their device would stop working in December. Car Thing was an attempt...