A Responsible Approach to Generative AI Development: Experimentation (Part 1)
Like many organizations over the past year, we’ve been experimenting with generative AI. We’ve built proof of concept and prototype...
Blog Posts
Found 208 posts
Who’s Verifying the Verifier: A Case-Study in Securing LLM Applications
As part of our LLM prototyping work, Consumer Reports (CR) is experimenting with different ways to query our data sources using plain english...
Students at Carnegie Mellon University Present the Consumers’ Conundrum
Editor’s note: this is a guest post from students in the Master of Human-Computer Interaction (MHCI) program at Carnegie Mellon University,...
Consumer Choice on the Internet — and Now the AI Era
We live in a world where information is free, but that doesn’t mean information is good. Trusted information — about products specifically —...
How Secure is your Security Camera? Unveiling the Risks of RTP Video Streams
Many connected cameras, video doorbells or surveillance systems have been found to contain security flaws.The implications of these flaws vary from...
Can We Imagine AI Tools that Fight for Consumers?
In 2024, we’ll be exploring how generative AI might change consumers’ experience of search, e-commerce, and other big parts of digital life. We...
What CR Found Surveying Americans about Generative AI
Amidst all the hype surrounding generative AI, it can be easy to lose sight of how—and whether—consumers are actually using it in their daily...
CR’s Security Planner Featured on CISA’s High-Risk Communities Webpage
Security Planner is pleased to be included in CISA’s High-Risk Communities webpage, which launched today as the product of a year-long...
Opportunity: Analytics Engineering Consultant (Permission Slip)
We’re looking for an experienced analytics engineer to help us spin up our analytics stack for Permission Slip, a mobile app that helps users take...
Transparency, Explainability, and Interpretability in AI/ML Credit Underwriting Models
What it All Means and Why it Matters Transparency is a common buzzword when it comes to artificial intelligence (AI) and is often cited as one of the...
Research
2024
Data Defense, Evaluating People-Search Site Removal Services
CR Vulnerability Disclosures, Video Doorbells
2023
Who Shares Your Information with Facebook? Sampling the Surveillance Economy in 2023
P2P Payment Apps: A Case Study for a Digital Finance Standard
2022
Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
2021
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps
2000
California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Collecting #Receipts: Food Delivery Apps & Fee Transparency
White Papers
2023
2023 Consumer Cyber Readiness
A Raw Deal for US Consumers: Online platforms will make changes to better serve European Consumers but not US Consumers
Future of Memory Safety: Challenges and Recommendations
2022
Consumer Cyber Readiness
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
2021
The Case for Fair Market Rules for the Largest Online Platforms
2020
Platform Perceptions: Consumer Attitudes on Competition and Fairness in Online Platforms
Privacy Front and Center
2000
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019
Survey Data
2019
Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey
2018
Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey
2017
Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey
2015
