Lab Notes: November 2022
We analyzed 22,000 consumer broadband bills and found that consumers are saddled with confusing bills, high prices, and lack of competitive choices...
Blog Posts
Found 208 posts
CR’s Investigation into Broadband
CR announced new findings from a first-of-its-kind nationwide participatory broadband study conducted to better understand the true cost of Broadband...
Introducing Permission Slip, the App to Take Back Control of your Data
Privacy is a right. This is a fact in many states, and it’s one of our fervent beliefs at Consumer Reports. But that doesn’t mean privacy is...
Introducing OSIRAA, a Test Suite for the Data Rights Protocol
Today the Innovation Lab is thrilled to launch a new testing app for the Data Rights Protocol: OSIRAA v0.5. The app is available on GitHub and ready...
Lab Notes: October 2022
Consumer Reports and the Aspen Institute release new cybersecurity report To kick off Cybersecurity Awareness Month, CR and the Aspen Institute...
New Paper: Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
Every single day, algorithms are being used by institutions — from hospitals and schools to landlords and law enforcement — to make big decisions...
Opportunity: Customer Support, New Ventures
We’re seeking a customer support specialist to join Consumer Reports on a contract basis. This is a good opportunity for a mission-oriented...
Lab Notes: September 2022
Buyer Aware: Consumer Reports releases new book on consumer power Last week, Buyer Aware, CR’s playbook for consumer power was officially...
Lab Notes: August 2022
FTC launches privacy rulemaking to provide privacy protections for Americans Earlier this month, the Federal Trade Commission (FTC) announced it is...
An Early Look at How Companies Handle CCPA Requests Submitted by Authorized Agents
Under state laws like the California Consumer Privacy Act (CCPA), consumers finally have a right to control what happens with their data. Under CCPA,...
Research
2024
Data Defense, Evaluating People-Search Site Removal Services
CR Vulnerability Disclosures, Video Doorbells
2023
Who Shares Your Information with Facebook? Sampling the Surveillance Economy in 2023
P2P Payment Apps: A Case Study for a Digital Finance Standard
2022
Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
2021
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps
2000
California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Collecting #Receipts: Food Delivery Apps & Fee Transparency
White Papers
2023
2023 Consumer Cyber Readiness
A Raw Deal for US Consumers: Online platforms will make changes to better serve European Consumers but not US Consumers
Future of Memory Safety: Challenges and Recommendations
2022
Consumer Cyber Readiness
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
2021
The Case for Fair Market Rules for the Largest Online Platforms
2020
Platform Perceptions: Consumer Attitudes on Competition and Fairness in Online Platforms
Privacy Front and Center
2000
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019
Survey Data
2019
Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey
2018
Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey
2017
Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey
2015
