A Responsible Approach to Generative AI Development: Experimentation (Part 1)
Like many organizations over the past year, we’ve been experimenting with generative AI. We’ve built proof of concept and prototype...
Category: Artificial Intelligence
Blog Posts
Who’s Verifying the Verifier: A Case-Study in Securing LLM Applications
As part of our LLM prototyping work, Consumer Reports (CR) is experimenting with different ways to query our data sources using plain english...
Consumer Choice on the Internet — and Now the AI Era
We live in a world where information is free, but that doesn’t mean information is good. Trusted information — about products specifically —...
Can We Imagine AI Tools that Fight for Consumers?
In 2024, we’ll be exploring how generative AI might change consumers’ experience of search, e-commerce, and other big parts of digital life. We...
What CR Found Surveying Americans about Generative AI
Amidst all the hype surrounding generative AI, it can be easy to lose sight of how—and whether—consumers are actually using it in their daily...
Transparency, Explainability, and Interpretability in AI/ML Credit Underwriting Models
What it All Means and Why it Matters Transparency is a common buzzword when it comes to artificial intelligence (AI) and is often cited as one of the...
CR Publishes Artificial Intelligence Policy Recommendations
Artificial intelligence and algorithms aren’t just for chatbots. They’re also used behind the scenes to make critical decisions about our lives:...
Exploring Generative AI’s Effect on Consumers
We had a big year in 2023 — launching tools to help you take control of your data, shaping up the national IoT labeling strategy, shining a light...