We work to build a fair and just marketplace for all

CR has been an independent non-profit from day one, all the way back to 1936. We are on consumers’ side, plain and simple. We believe the market works best when companies compete to better serve consumers. For that to work, consumers need meaningful choices, and modern tools to enable and inform those choices. We use the power of code and data to increase transparency, exercise rights, and increase our power in the marketplace.

2023

Enabling consumer data privacy through Permission Slip

2022

Drove transparency in broadband pricing

2021

Helped consumers use new rights to privacy

2020

Developed standards to assess the privacy and security of connected products

2019

Rolling back robocalls

2013

Protecting kids from arsenic

1999

Exposing dangers of pesticides

1981

Setting carseat standards

1974

Fighting for safer drinking water

1968

Getting seat belts installed in every car

1958

Exposing radioactive food linked to nuclear bomb testing

1955

Warning about the cancer threat of cigarettes

1946

Revealing the risks of sleeping pills

1936

CR lists 100 dangerous drugs and cosmetics with arsenic, lead, and more

Consumer Reports was founded in the 1930s, in response to the distorting effects of advertising and a lack of trustworthy information.

We’ve been innovating for consumers ever since.

Laptop screen showing the consumer reports website.

What We Do

CR empowers and informs consumers, incentivizes corporations to act responsibly, and helps policymakers prioritize the rights and interests of consumers to shape a truly consumer-driven marketplace.

And, because software has radically transformed the marketplace and consumers’ lives, we started the CR Innovation Lab — to design, prototype and scale new solutions to the problems facing consumers today.

Transparency

How can we build a digital marketplace that puts buyers and sellers on a fair footing?

Consumer Rights

What tools are needed to help consumers navigate the digital marketplace with confidence?

Consumer Power

What rules, protocols and standards are needed to restore power to consumers?

We monitor data practices of companies to understand what they do with your information

See Permission Slip

We pioneer research and investigations that reveal what’s happening in the digital economy

See Fight for Fair Internet

We drive innovation that helps consumers make informed choices

See IoT Nutrition Label

How We Do It

We do this work alongside a community of technologists, entrepreneurs and advocates of diverse skills and backgrounds—on behalf of all consumers. We work openly, nurturing technologies and solutions that can advance consumers’ interest, which can be taken up by CR or like-minded partners to deliver new value to consumers.

Explore Initiatives